You can contact us using any of the following:
Chat. Use the chat button in the bottom right-hand corner of the screen. Select "send us a message" and you'll be put through to one of our team.
Email.
For general enquiries or mortgage-related questions, you can email us at [email protected]
If you have a question related to your Gen H mortgage, you can email [email protected]
For broker queries, you can email [email protected]
A phone call. Give us a shout on 0330 8081791.
Press 1 if you are broker
Press 2 if you are a conveyancer or customer with an application in progress
Press 3 if you’re an existing customer
Press 4 if you would like to speak to Gen H Legal
Press 5 if you would like to make a complaint
Write. You can write to us at Customer Care, Gen H, 1 Old Street Yard, London, EC1Y 8AF. If you choose this option, please don't forget to add your details so we can respond.