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How to complete Identity Verification
How to complete Identity Verification

How do I provide proof of ID?

Written by April Stephenson
Updated over a week ago

You are able to complete your Identity Verification, via your Gen H Dashboard.

Log in to your dashboard and select "upload documents".

Here's some things to do beforehand:

-Prepare a valid government-issued identity document (Passport or Driving Licence)

-Make sure you're in a well-lit room

-Be prepared to take a selfie and photos of your ID

Once completed, this will be reviewed and you will receive a confirmation on your Dashboard once this has been successful. This can take a few days to update.

If you have any questions, reach out to us via live chat or email.

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