If you want to make an overpayment, you can contact us via email or live chat.
We will need the following information from you:
The amount you would like to overpay
Is this overpayment a one-off or recurring payment?
When you would like to make this payment?
Would you like this to go towards shortening your term or reducing your monthly payment?
Would you like this to come from the same account you pay your mortgage?
Depending on the size of your overpayment, we may need to know where these funds have originated from. We may also need to see evidence of this via bank statements.
Once you have confirmed the above, our servicing team will process your overpayment request for you. It may take up to 5 business days from your chosen payment date for the funds to clear. Your dashboard will also be updated to show how much you have overpaid.
How much can I overpay?
You can overpay up to 10% of your loan balance (the balance when your current fixed initial interest rate started) without incurring Early Repayment Charges.
Please note we require 5 working days notice before your mortgage anniversary for your overpayment to apply to the current year's allowance.
You can find more information on the benefit of overpayments here.
If you have any questions on this at all, reach out to the team via chat or email.