Getting in touch with Gen H
There are several ways to reach out to us. We'd love to hear from you!
You can contact us using any of the following:
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Chat. Use the chat button in the bottom right-hand corner of the screen. Select "send us a message" and you'll be put through to one of our team.
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Email.
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For general enquiries or mortgage-related questions, you can email us at hello@generationhome.com
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If you have a question related to your Gen H mortgage, you can email mymortgage@generationhome.com
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For broker queries, you can email broker@generationhome.com
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A phone call. Give us a shout on 0330 8081791.
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Press 1 if you are broker
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Press 2 if you are a conveyancer or customer with an application in progress
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Press 3 if you’re an existing customer
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Press 4 if you would like to speak to Gen H Legal
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Press 5 if you would like to make a complaint
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Write. You can write to us at Customer Care, Gen H, 1 Old Street Yard, London, EC1Y 8AF. If you choose this option, please don't forget to add your details so we can respond.