Changing your payment splits, payment day, or setting up a recurring overpayment?
We lock any changes to your upcoming payment period 5 working days before it begins. You can learn how payment periods work here.
If you're within 5 working days of the start of your next payment period, these changes won't take effect until your next payment cycle.
Here's what this looks like in practice.
Say your upcoming payment period runs from the 10th of June to the 9th of July.
You'd need to make your change before the 4th of June. If the 4th of June falls on a weekend or a holiday, you'd need to make your change by the working day prior.
If you do this, your change will come into effect from the payment period that begins on the 10th of June.
If you don't, your change will come into effect from the payment period that begins on the 10th of July.
The changes this includes are:
Setting up or making changes to a recurring overpayment
Changing your payment splits
Changing the day of the month you pay on
If you're unsure when a change will come into effect, reach out to us.