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Can we accept customers during their probation period?
Can we accept customers during their probation period?

When starting a new role, most employees have a probation period of around 3-6 months.

Alison avatar
Written by Alison
Updated over a week ago

Customers within the first 6 months of employment must confirm one of the below:

  • They have passed their probation period

  • If customers are within their probation period, we can also accept evidence that they have at least 12 months of experience in a similar role

This can be evidenced via employment contracts SA302’s and bank statements for example.

If you have any questions, please reach out to us via live chat or email.

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