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Changing Payment Providers
We’re changing payment providers to help us serve you better. Reach out to us via chat if you have any questions.
I got an email from my bank about GoCardless – who are they?
Why are you changing payment providers?
Do I need to do anything as a result of the move to GoCardless?
Should I cancel my Direct Debit mandate once you've moved to GoCardless?
If I move my payment day, will I be charged more interest?
Can anyone on the mortgage update our chosen payment day?
Does everyone on the mortgage have to approve the new payment day?
Is there a deadline for changing my payment date before the switch to GoCardless?
If I change my monthly payment day, will my monthly overpayment day change as well?
FYI: BACS letters relating to our migration to GoCardless