Your Mortgage After Completion

What happens when my mortgage product comes to an end?

Find out about product switching and remortgaging.

Written by Alison
Updated over a week ago

When will my Generation Home mortgage appear on my credit file?

We do not know exactly how long it takes for your new mortgage to appear on your credit file.

Written by Alison
Updated over a week ago

Can I offer a room to Ukrainian refugees if I have a Generation Home mortgage?

Yes you can! If you currently have a Generation Home mortgage, you are able to take part in the Homes for Ukraine scheme.

Written by Millie
Updated over a week ago

Can a deposit booster turn their loan into a gift?

Yes they can! A deposit booster can gift part or all of their loan at any time.

Written by Millie
Updated over a week ago

Will having a deposit booster stop me from changing lenders in the future?

Having a deposit booster will not stop you from changing lenders. However, lenders will take the loan into account in their assessments.

Written by Millie
Updated over a week ago

What happens after completion?

Payments, overpayments and how to contact us!

Written by Millie
Updated over a week ago

Moving Home Guide

What you'll need to do before moving and on the day.

Written by Millie
Updated over a week ago

What happens if I die?

If the worst happens, what happens to your mortgage?

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Written by Stephanie Roshier
Updated over a week ago

When do I pay my mortgage?

You can choose your payment date. Some homeowners like to align their mortgage payment with their payday, but it's entirely up to you.

Written by Sophia Guy-White
Updated over a week ago

Can I view how much equity I have in my property?

You can view this via your Generation Home dashboard.

Written by Millie
Updated over a week ago

When is my first mortgage payment?

Your first payment falls on the same day as your chosen monthly payment date.

Written by Sophia Guy-White
Updated over a week ago

How much is my first mortgage payment?

Your first mortgage payment will be the full monthly payment amount shown on your mortgage documents.

Written by Sophia Guy-White
Updated over a week ago

How are mortgage payments calculated?

Mortgage payments are made up of principal and interest. Read to find out more.

Written by Sophia Guy-White
Updated over a week ago

How long does it take for my mortgage payment to appear on the dashboard?

It can take up to five working days for the monthly payment you make to be taken from your account to clear.

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Written by Ashley Currie
Updated over a week ago

What happens if I miss a mortgage payment?

If you miss a mortgage payment it is important you contact us to understand more and see how we can help you.

Written by Alison
Updated over a week ago

Why is my Direct Debit delayed?

Direct Debit is the payment method we use to collect monthly mortgage payments from our customers.

Written by Sophia Guy-White
Updated over a week ago

Can I pay for my mortgage with a credit card?

Generation Home can't accept mortgage payments from a credit card.

Written by Alison
Updated over a week ago

How do I change my mortgage payment date?

If you wish to change your payment date, please contact us at [email protected]

Written by Millie
Updated over a week ago

How do we manage mortgage payments as a group?

While we ask that everyone on the mortgage sets up a Direct Debit, you control who contributes what towards mortgage repayments.

Written by Sophia Guy-White
Updated over a week ago

Are you struggling with your monthly payments?

Support if you're having trouble making your mortgage payments.

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Written by Ashley Currie
Updated over a week ago

If I make an overpayment, how will I know if it has been successful?

Once you make an overpayment, you will receive a confirmation email that your payment has been successful.

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Written by Ashley Currie
Updated over a week ago

How do I make a mortgage overpayment?

Find out how to make an overpayment on your Generation Home mortgage here.

Written by Millie
Updated over a week ago

What is an overpayment and what are the benefits?

An overpayment is money paid to your mortgage, on top of your monthly payment. Over payments allow you to pay down your mortgage faster.

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Written by Ashley Currie
Updated over a week ago

What is the maximum I can overpay by?

As a group, you can pay up to 10% of your original mortgage amount as overpayments per year.

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Written by Ashley Currie
Updated over a week ago

What is an Early Repayment Charge?

An Early Repayment Charge is payable when you repay part or all of your mortgage over a specified limit.

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Written by Stephanie Roshier
Updated over a week ago

What does "Time Saved" on my Generation Home dashboard mean?

This shows the impact of overpayments on your mortgage term.

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Written by Ashley Currie
Updated over a week ago

How do I repay a deposit booster?

If you would like to pay back a deposit booster, either in part or in full, please contact us at [email protected]

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Written by Ashley Currie
Updated over a week ago